Step 1 of 3

Business Discovery Form

Tell us about your business, customers, services, goals, current marketing, and what makes your company different. Only the first few fields are required — the more you share, the better your content day will be.

1. Business Basics

The essentials so we know who we're working with.

Business name *Your name *Your role / titleEmail *PhoneWebsite (if any)Business address / service areaYears in businessNumber of employees / team sizeBusiness hours

2. Your Story

The history and heart behind the business — this drives your interview and articles.

How and why did the business start? *Owner background, experience, and credentialsMission, values, and what you stand forWhat are you most proud of?Community involvement, sponsorships, or causes you supportKey milestones, awards, certifications, or press

3. Services & Products

What you sell, and what you want to sell more of.

List all services / products you offer *Which services are most profitable or most in demand?Which services do you want MORE of?How do you price (flat, hourly, quote, subscription)?Cities / counties you serveBusy and slow seasons

4. Customers

Who we're speaking to in every photo, video, and article.

Describe your ideal customer *What problem do customers come to you to solve?Most common questions or objections you hearWhat makes a customer choose you over someone else?How do customers usually find you today?Customers who might give a testimonial on camera

5. What Makes You Different

Your competitive edge in your own words.

What makes your business different or better? *Main competitors (names or websites)What do competitors do well that you'd like to match or beat?Guarantees, warranties, or promises you make

6. Current Marketing

Where you stand today so we know what to fix first.

What marketing are you doing right now?Social media profiles (links or handles)Google Business Profile — claimed? review count?Other directories or listings you appear onDo you have an email list? Roughly how many contacts?Current advertising and monthly spendWhat has worked well? What hasn't?Do you have a logo, brand colors, or brand guide?Existing photos or videos we can use

7. Goals

How we'll measure whether the marketing is working.

Business goals for the next 12 months *What does success look like (leads, calls, sales, hires)?Are you recruiting? What roles?Monthly marketing budget you're comfortable withWhen would you like to start?

8. One-Day Content Shoot

So we can plan a productive day on-site.

Where should we shoot (address, jobsite, showroom)?Who can be on camera (owner, team, customers)?Projects, products, equipment, or spaces you want capturedIs drone footage possible/desired at your location?Preferred days / dates for the shootAnything off-limits, confidential, or requiring permission

9. Anything Else

Last chance to tell us what we didn't ask.

Which package are you leaning toward?Anything else we should know?How did you hear about Volunteer Web Service?